Enterprise Mobility in Social Housing

Enterprise mobility can work for you!
 

Are you experiencing any problems with rising overheads and reduced customer satisfaction concerning your mobile workers in areas where field based tasks are performed through the use of paper based and manual processes?
Enterprise Mobility has become the key element of the Supply Chain for the delivery or capture of information. These solutions are often automating mobile workers in areas where field based tasks are performed through the use of paper based and manual processes. IDC are predicting over £12 billion being spent on Mobile ICT over the next 12 years in the UK alone.

 We are working with TBS and Motorola to fill the urgent need for a fully managed enterprise mobility solution to help social housing organisations communicate with their team of maintenance field workers to make radical improvements to customer service, compliance and environmental performance. 

Our consultants can work with you to integrate TBS's award-winning TaskMaster enterprise mobility software to communicate with your skilled trade operatives out in the field via the handheld Motorola PDA's powered by Windows Mobile connected to a secure private network. We also provide 24/7 support on the application, hardware and airtime provider to give you peace of mind and to allow your IT staff to concentrate on core activities.

Using the latest Motorola PDA device, your mobile housing workers can:

• Receive their daily schedule of customer appointments and tasks (gas, electricity services and general property maintenance)
• Log their progress via standardised forms on site – information transmitted via the mobile network back your company’s system where the data automatically records the value of the work completed and the trade operatives’ productive hours.
• Automatically create electronic versions of formal safety certificates, such as the Gas Landlord's Safety Certificate (CP12) and Gas Safety Inspection, which are ultimately posted to each customer as a record of the work carried out