Proactive Services

Managing a complex environment and enhancing operational effectiveness with limited resources can prove challenging.

Acknowledging that technology alone rarely delivers business benefit, our range of services and solutions that encompass business and technical consultancy help you to take control of the enterprise providing peace of mind in an ever demanding world.

We are expert in the management of IT and have a long and successful track record of helping organisations of all sizes maximise the value of their IT investments. Our Proactive Services for the Enterprise are backed by our relationships with the industry’s leading Enterprise IT vendors and the highest levels of qualifications.

Our Services provide customers with assurance that their server estate is optimally configured and in a healthy state. Using system monitoring tools to alert against performance, bottlenecks and incidents the 24*7 team proactively monitor elements of the infrastructure including disk and tape storage, server hardware and operating systems. The service includes maintaining the technical currency of the estate including elements such as capacity management, patch and firmware management, log management and analysis, security audits and system hardening and directory services management.

Our Proactive Enterprise Services – Helping you to take control of IT

• Blade Proactive Maintenance
• HP UX Managed Service
• Microsoft Managed Service
• Linux Managed Service
• Data Protector Managed Service

Key Benefits

• Incident & problem Management
• Change control & service reporting
• Audits to collect and maintain information
• Recommended revision upgrades in order to maintain support
• Planning workshops and review meetings
• Development of upgrade and activity schedules
• Tailored email communication from SCC’s central support team for advance notification of changes

For more information please download our datasheet or contact us online by clicking here